Good to know
Tearms and conditions
Prices
All prices are per room per 2 person. Every person has to pay an additional amount related to the actual prices according to our website. Accommodation, bed linen, heating, water, gas and electricity, internet, cleaning once flat has been vacated, brakefast and all fees and taxes are included in price, except the local tax. The amount of local tax is determined by the local deliberation of the community where the accommodation in force at the time of stay.
The following are calculated separately:
amenities like the use of the washer.
Reductions
Children under 4 don t get charged, children from 4 to 11 receive a reduction related to the actual prices according to our website.
Payment
You can pay cash for amounts under Euro 2.000,00 or by bank transfer, or by credit card.
Arrival and departure
Holiday flats are ready after 04:00 p.m. on arrival day. On departure day we ask you to check out by 09:00 a.m.
Booking
Please take note: booking is confirmed upon payment of deposit of confirmation (booking confirmation) and the sending of booking confirmation. Deposits will not be returned in case of cancellation. The following cancellation policies also apply:
Cancellation policies in accordance with Art. 1382 ZGB
There’s not provided a right to withdraw from the contract in accordance with the Italian consumer protection law (d.lgs. 206/2005) – yet we allow you to withdrawn from the contract under the following conditions:
In case of cancellation 90 or mor days before arrival only the deposit is retained by the landlord.
In case of cancellation from 90 – 30 days before arrival: 60% of the total price.
In case of cancellation from 30 days before arrival: 80 % of the total price.
In case of no show or in case of anticipated departure, the total price for the complete stay is charged.
Please let us know in good time if you have to cancel your holiday.
Holiday Cancellation Insurance
We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here.
Disclaimer
We make efforts to supply you with correct and complete information on this website. However, we do not carry liability or provide guarantees for the information being up-to-date, correct or complete. We reserve the right to make
changes or additions to the information provided without prior notice. Offers or booking confirmations are binding. Despite our careful checking of the content, we can take no responsibility for the content of external links. Only the operators of the linked webpages are responsible for their content.
Südtirol Alto Adige Guest Pass
Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will
be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is
valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional
services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-
guestpass.info
The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified
coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial
Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services
associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party
responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info
General
It is explicitly referred to the norms art. 45-67 of the Italian consumer protection law (d.lgs. 206/2005).
All prices are per room per 2 person. Every person has to pay an additional amount related to the actual prices according to our website. Accommodation, bed linen, heating, water, gas and electricity, internet, cleaning once flat has been vacated, brakefast and all fees and taxes are included in price, except the local tax. The amount of local tax is determined by the local deliberation of the community where the accommodation in force at the time of stay.
The following are calculated separately:
amenities like the use of the washer.
Reductions
Children under 4 don t get charged, children from 4 to 11 receive a reduction related to the actual prices according to our website.
Payment
You can pay cash for amounts under Euro 2.000,00 or by bank transfer, or by credit card.
Arrival and departure
Holiday flats are ready after 04:00 p.m. on arrival day. On departure day we ask you to check out by 09:00 a.m.
Booking
Please take note: booking is confirmed upon payment of deposit of confirmation (booking confirmation) and the sending of booking confirmation. Deposits will not be returned in case of cancellation. The following cancellation policies also apply:
Cancellation policies in accordance with Art. 1382 ZGB
There’s not provided a right to withdraw from the contract in accordance with the Italian consumer protection law (d.lgs. 206/2005) – yet we allow you to withdrawn from the contract under the following conditions:
In case of cancellation 90 or mor days before arrival only the deposit is retained by the landlord.
In case of cancellation from 90 – 30 days before arrival: 60% of the total price.
In case of cancellation from 30 days before arrival: 80 % of the total price.
In case of no show or in case of anticipated departure, the total price for the complete stay is charged.
Please let us know in good time if you have to cancel your holiday.
Holiday Cancellation Insurance
We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here.
Disclaimer
We make efforts to supply you with correct and complete information on this website. However, we do not carry liability or provide guarantees for the information being up-to-date, correct or complete. We reserve the right to make
changes or additions to the information provided without prior notice. Offers or booking confirmations are binding. Despite our careful checking of the content, we can take no responsibility for the content of external links. Only the operators of the linked webpages are responsible for their content.
Südtirol Alto Adige Guest Pass
Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will
be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is
valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional
services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-
guestpass.info
The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified
coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial
Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services
associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party
responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info
General
It is explicitly referred to the norms art. 45-67 of the Italian consumer protection law (d.lgs. 206/2005).
